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Technical Account Manager

Date: Nov 15, 2021

Location: Troy, MI, US

Company: Leggett & Platt

At Leggett & Platt Automotive(LPA), we are looking for a Technical Account Manager,  to join our growing Automotive Team in Troy, MI.  We are a multi-billion-dollar globally diversified company that designs and manufactures various engineered components and products. Our growing automotive business unit, which exceeds one billion dollars in sales, is comprised of four main product segments with operations on three continents.  Our customers include OEM and Tier 1 automotive companies.


In this role, you will report to the VP of Marketing & Strategy and be responsible for growing our North American automotive customer base. You will identify unique value propositions and position LPA as the lead technology provider in the areas consistent with our future portfolio and convenience products.

What you will be doing

As the Technical Account Manager, you will identify opportunities for business growth that are consistent with our portfolio of products. This includes:

  • Grow, develop, and maintain successful customer relationships with OEM and Tier-1 customers within North Amercia, understand customer DNA and decision making process and provide information to internal organization
  • Plan, develop and execute the OEM and Tier-1 long term customer acquisition strategy to profitably grow the business
  • Spearhead process of identifying technological growth areas and white spots as key element of sales growth strategy
  • Proactively identify, monitor, and communicate key technology trends across the market and industry and competitive landscape, lead technology scouting
  • Drive and manage communications and relationships with customers’ technical community with special focus on pre-RFQ activities for new product development
  • Partner with customers on technical, product and business solutions including organization of tech days, innovation roundtables & technology reviews
  • Partner with marketing to lead business development activities with new and existing customers
  • Facilitate the decision making on the development of innovative product and technology solutions for future growth, support the development of innovation management
  • Support  the development of product roadmaps matching internal innovation pipeline with customer technology prospects
  • Support competitor product & technology benchmarking
  • Support development of customer and go-to-market strategies. Assist development of business cases on key innovations with knowledge and insights on market and customer innovation pipeline
  • Support development of business cases for technology partnerships and collaborations including M&A, JV etc.
  • Manage new customer development
  • Provide regular feedback to internal stakeholders for technical solutions and other critical issues that should be considered within the product development strategies to support market growth


What we’re looking for

  • Bachelor’s degree in Engineering, MBA preferred
  • Min. 10 years experience in Automotive Industry and technical customer-facing role
  • Strong commercial acumen, ability to recognize ongoing disruptive technologies
  • Ability to listen and understand the technical needs of the customer and translate into solutions
  • Strong customer relations skills
  • Strong influencing, writing, and verbal communication skills
  • International mindset

Reasons you’ll love it here:  Our company culture reflects values like integrity, ownership, and authenticity. We take these to heart, and if you do as well, you’ll fit right in.


Since 1883, Leggett & Platt (NYSE: LEG) has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today our growing company consists of more than 22,000 employee-partners in 120 manufacturing facilities located in 18 countries. We’re not just hiring, we’re building a better company. For more information, please visit


Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer


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Nearest Major Market: Troy
Nearest Secondary Market: Detroit

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