Field Service Technician

Leggett & Platt, Incorporated is seeking a Field Services Technician at our Gribetz International location in Sunrise, Florida. This role requires 75% travel, both domestic and international, so the ideal candidate will need to hold a passport. If you enjoy seeing the world, working with a variety of people, and being intricately involved with hands-on projects then this may be the role for you!

What you’ll do

• Prevent occurrences of any non-conformities related to product, process or the system
• Identify and record any problems relating to the product, process and the quality system
• Initiate, recommend or provide solutions through designated channels
• Verify the implementation of solutions
• Control further processing, delivery or installation of non-conforming product until the deficiency or unsatisfactory condition is corrected
• Coordinate with sales, design, operations and customer service to meet customer needs
• Install, troubleshoot, repair, and retrofit Global Systems Group machinery and equipment
• Continuously improve the process of servicing the customer
• Set-up machinery at customer’s location
• Train customers / operators on operation of machinery
• Train customers / maintenance personnel on maintenance of machinery
• Review troubleshooting techniques with customer
• Inspect and replace defective parts/items
• Recommend additional parts/items needing replaced
• Review work performed with customer to verify work is to customer satisfaction
• Identify, record, and discuss any problems relating to the product, process, or quality
• Provide solutions, improvements, and/or recommendations as needed

Minimum qualifications

• Ability to travel both domestically and internationally
• Ability to perform occasional weekend work when required
• High school or GED
• Experience in mechanical/electrical field
• Possess technical/mechanical skills, good customer relations skill and work ethic
• Detailed oriented, with safety in mind
• Ability to interpret technical blueprints, drawings, and manuals

Preferred Qualifications

• Technical degree or training
• Bilingual (English/Spanish)
• Adaptable to changing project situations, product lines, and customers
• Proficient in Microsoft Office applications

Who we are and what we offer

Our comprehensive benefits package includes: medical, dental, vision, 401(k) with match, stock plans, employee discounts, and more.

Since 1883, Leggett & Platt (NYSE: LEG) has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today our growing 137-year-old company is comprised of 15 business units and 140 facilities located in 18 countries. We’re not just hiring, we’re building a better company. Learn more about what Leggett life is like here: lifeatleggett.com

You can also create a profile, view, and apply for other open jobs: careers.leggett.com

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer