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Quality Assurance Manager

Date: Mar 13, 2023

Location: Rensselaer, IN, US

Company: Leggett & Platt

We, at Leggett & Platt Inc., are searching for a Quality Assurance Manager within our Quality team to help support our Bedding  business.  Did you know we have been revolutionizing the sleep industry since 1883?  That’s right!  In fact, we hold the original patent on a spiral steel coil bed spring, filed way back in 1885.  Since then, we have been an industry leader in guaranteeing you get the best sleep possible.  If you join our team, your work will ensure people across the world have a little more comfort in their lives.


As a Quality Assurance Manager you will have the opportunity to oversee the quality process to ensure consistent standards.  Your contributions will have a direct impact on the business by ensuring all products meet customer expectations and demands.  The team you will be working with is collaborative hard-working and innovative, and values strategic-minded and success driven individuals. 


So, what will you be doing as a Quality Assurance Manager?

  • Develop and Lead vision and roadmap for Quality Assurance program.
  • Ensure compliance with ISO 9001 standards
  • Responsible for customer complaint resolution. Leads cross-functional team to countermeasure and resolve chronic non-conformities and customer complaints.
  • Develop and implement quality metrics to measure performance of quality assurance program.
  • Develop Quality Control Plans for all new programs. Revise existing control plans for existing product lines as needed.
  • Work closely with Corporate Quality Management to ensure idea sharing and standardization.
  • Evaluate data to improve product and/or processes ensuring the highest quality products and services.
  • Set up and maintain quality process controls and documentation
  • Act as a liaison with customers' auditors and ensure completion and execution of corrective action and compliance with customer specifications
  • Set Quality Assurance compliance objectives and ensure KPI targets are achieved
  • Manage and maintain the company's quality inspection and product release programs
  • Continuous Improvement Coordinator within the branch


To be successful in this role, you’ll need:

  • Bachelor's degree in Engineering, Manufacturing, or Quality Assurance
  • 5 years or more experience in quality management related field
  • Ability to read and interpret blueprints.
  • Demonstrated success in a leadership and team building role, with ability to coach
  • and develop direct and indirect reports.
  • Strong understanding of Lean Manufacturing principles and fundamentals desired.
  • Efficient in Microsoft Word, Excel, and PowerPoint programs
  • Strong understanding of ISO 9001 Quality Management System
  • Knowledge with Infinity QS software
  • Lean or Six Sigma GB or BB certification preferred.
  • Ability to Travel Required


What to Do Next

Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.


Our Values

Our values speak to our shared beliefs, and describe how we approach working together.

  • Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
  • Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
  • Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
  • Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.


 Our Commitment to You

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!


We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you.


Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer


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Job Segment: Engineer, Engineering