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Quality Manager

Date: Jan 22, 2023

Location: London, ON, CA

Company: Leggett & Platt

We, at Leggett & Platt Inc., are searching for a Quality Manager to support our business located in London, Ontario.  Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the automotive industry?  That’s right!  In fact, in 2019, we were named as one of GM’s “Supplier of the Year” recipients.  Our automotive products fall into four primary groups:  Seating and Lumbar support, Motors and Actuators, and Mechanical Cables.  If you join our team, your work will ensure people across the world have a little more comfort in their lives.


As a Quality Manager, you will have the opportunity to maintain and improve branch quality management system (QMS) in terms of the processes and procedures used.  Your contributions will directly impact the business by cost, quality, and productivity of the product line. You will lead a team of Quality Engineering and Quality Technicians, reporting directly to the North America Director of Quality.   

So, what will you be doing as a Quality Manager?

  • Implement, improve, and monitor QMS to meet customer, legal, and LPA’s requirements and expectations
  • Lead, develop, and coach branch quality staff to facilitate quality branch activities
  • Champion and lead cross-functional problem solving teams through problem identification, root cause analysis, corrective actions, and preventative measures.  
  • Review and develop action plans to improve branch KPIs
  • Lead problem solving and implement corrective actions while documenting knowledge
  • Manage quality department to provide support to branch operations and service the customer
  • Establish and implement procedures to ensure quality of the incoming and outgoing material
  • Develop methods to check and ensure midstream and upstream quality in new products
  • Ensure compliance of quality, regulatory, and customer requirements, such as IATF 16949, and VDA 6.3
  • Maintain/improve customer and supplier intimacy through customer interactions
  • Lead a safety first approach, maintaining a zero accident culture
  • Willing to travel to customers and suppliers when needed (10% maximum within region)


To be successful in this role, you’ll need:

  • A University degree in Engineering is required
  • Solid people skills aligning with leadership and management
  • 3 to 5 years of quality management experience
  • 5 – 10 years of Automotive Quality experience
  • Knowledge and experience of APQP, PPAP, PFMEA, Control Plan, Capability Indices and Control Charts
  • Good planning and communication skills
  • Strong advanced problem solving skills utilizing different methodologies, such as Kepner-Tregoe, 8D, Shainin, Red-X, etc.
  • Strong statistical technical skills
  • Fluency in English (written and spoken)


Things we consider a plus

  • Strong Mechanical Engineering background
  • Six-sigma training and certificate (Black Belt preferred)
  • Fluency in Spanish (spoken)
  • Experience in injection molding (plastics)
  • Experience in steel wire bending

What to Do Next

Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.


Our Values

Our values speak to our shared beliefs, and describe how we approach working together.

  • Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
  • Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
  • Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
  • Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

 Our Commitment to You

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!


We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you.


Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer


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