Quality Manager

We make life more comfortable.

Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.

Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As The Components People, we are the leading supplier of a wide range of products and components for all areas of life, including mattress springs and carpet cushion, as well as bedding machinery and erosion-control products.

From aerospace tubing and fabricated assemblies to flooring underlayment and carpet cushion, Leggett & Platt has divisions that design, manufacture, and sell a variety of products. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the aerospace, hydraulic cylinders, flooring, textile, and geo components industries.

Learn more about the history of Leggett: https://leggett.com/history

We, at Leggett & Platt Inc., are searching for a Quality Manager within our Quality team to help support our Automotive business. Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the automotive industry? That’s right! Our automotive products fall into four primary groups: Seating and Lumbar support, Motors, Actuators and Massage Systems. If you join our team, your work will ensure people across the world have a little more comfort in their lives.

As a Quality Manager, you will be responsible planning, coordinating and directing quality assurance activities to provide governance, maintenance and ensure compliance with the Company's Quality Management System in order to maintain defined standards. The responsibility of this role is also to fulfil the quality requirements and obligations from the customers.

• Bachelor’s degree in Engineering
• 8 – 10+ years of quality experience, with a substantial portion (typically 5+ years) in the Automotive Manufacturing or supply chain sector.
• 3+ years of leadership experience as Quality Manager in the Automotive Manufacturing overseeing quality teams in a multi-shift or multi-site environment. 

• Proficient in managing Quality Management Systems (QMS) aligned with IATF 16949 and ISO 9001 standards.
• Hands-on experience with automotive core tools (AIAG) such as FMEA, control plans, PPAP, APQP, and MSA. 
• Familiarity with internal/external audits, including customer and third-party audits, and leading Corrective and Preventive Action (CAPA) initiatives. 
• Knowledgeable in supplier quality management, covering quality agreements, supplier audits, performance monitoring, and escalation / corrective procedures. 
• Six Sigma Black Belt (preferred)
• GD&T
• Expertise in RCA methodologies such as 8D, Kepner-Tregoe, and Shainin. 
• Understanding of continuous improvement methodologies like Lean, Six Sigma, Kaizen, 5S, etc..

• Develop and refine QMS systems to meet or exceed automotive customer requirements, ensuring certifications are maintained. 
• Lead quality performance, including monitoring metrics, managing improvement projects, and addressing top-level KPIs. 
• Manage quality teams, encompassing Quality Engineers, technicians, and cross-functional problem-solving teams. 
• Oversee product launch quality, including safe-launch audits, corrective action plans, and quality checklists. 
• Coordinate supplier quality activities, such as audits, supplier corrective actions, and performance tracking.
• Conduct audits of processes and systems to ensure compliance with quality standards, reporting findings and ensuring timely closure of gaps.
• Implement structured problem-solving for trending issues, customer complaints, and internal failures.
• Provide training and mentoring in quality principles, core tools, and continuous improvement to cross-functional teams. 
• Support customer quality requirements. 

• Excellent communication skills (verbal, written, interpersonal) for cross-functional alignment and stakeholder engagement. 
• Strong project and people management capabilities, including planning, prioritization, and leading multiple quality initiatives. 
• Customer-focused mindset, adept at handling escalations, complaints, and maintaining strong Tier 1 and OEM relations. 

• ASQ Certifications: Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Certified Manager of Quality/Organizational Excellence (CMQ/OE).
• Lean Six Sigma Black Belt). 
• IATF 16949 Lead Auditor.

Compensation

Salary Range from $105,000 to $130,000 based on Experience.

In addition, we offer Great benefits including prescription, dental, optical, a company sponsored registered pension plan, optional RRSP, and more!

What to Do Next

Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available. If you require assistance completing an application, please contact our team at careers@leggett.com

Our Values

Our values speak to our shared beliefs, and describe how we approach working together.

• Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
• Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
• Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
• Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

Our Commitment to You

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!

We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you.

For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at http://privacy.leggett.com

IMPORTANT NOTICE TO APPLICANTS

Regarding Equal Employment / Equal Access

Leggett & Platt, Incorporated, and all its Canadian affiliates value the diversity of skills, knowledge, and perspectives our employees bring to our workplace. We believe the presence in our workforce of individuals with characteristics protected under local human rights legislation, including but not limited to females, minorities, individuals with disabilities, veterans, persons from all faiths and national origins and of all colors reward us with greater talent, new ideas and unique perspectives.

It is therefore our policy to recruit, hire, promote, transfer, administer benefits and handle all other conditions of employment in a non-discriminatory manner without discrimination regarding any protected status under local human rights legislation. Our Chief Executive Officer has requested that all of our employees make equal opportunity a priority.

We are committed to workplace accessibility and accommodation of persons with disabilities. Should you have any need for accommodation at any stage of the hiring or recruitment process, please let us know and we will work with you to provide appropriate accommodation or address any accessibility-related needs. This information will be handled as confidentially as practical. You are welcome to contact a member of our Corporate Employee Relations staff at 417-358-8131 if you need assistance to apply, wish to discuss an accommodation, or have questions about this notice.