Quality Assurance Manager

Leggett & Platt, Incorporated is seeking a reliable and competent Quality Assurance Manager with a proven record in problem identification, solving and process improvement to lead our High Point branch’s Quality Department. If you are a leader, self-driven, pragmatic and status-quo challenger then this fast-evolving manufacturing environment may be the perfect fit.

What you’ll do:

• Monitor compliance to Quality System Management System - LP9000-2015
• Develop and execute training programs to continuously improve the branch quality team
• Lead data driven problem solving activities utilizing the A3 or 8D methodology
• Monitor and drive improvements to the critical to quality KPIs at the branch level
• Improve and maintain the Corrective Action system aiming to capture all types of quality performance feedback (verbal, returns, credits issued, formal Corrective Action Requests)
• Assure compliance to specifications and consistency of production by monitoring process capability performance
• Utilize visual management and standardized work to communicate all process requirements
• Drive immediate action on quality outputs showing non-conformance
• Drive the operation towards robust in-process monitoring mechanisms
• Communicate with external customers in relation to Corrective Actions and Customer Audits
• Assess, improve, and implement in-process quality monitoring mechanisms for 4M inputs
• Work closely with branch management to assure high quality operations and services

Minimum qualifications:

• Leadership experience in a manufacturing environment
• Understanding of data analysis/statistical methods used in quality performance evaluation
• Good knowledge of MS Office and relational databases
• Outstanding communication skills
• Great attention to detail and a result driven approach
• Appropriate sense of urgency

Preferred qualifications:

• Bachelor’s degree or higher in Engineering or Business
  • OR CQE, or CMQ/OE from the American Society of Quality will suffice as a substitute
• Six Sigma Black Belt Certification preferable
  • OR willingness to attain it within two years of starting this position
• Experience with compliance-based auditing systems
• Experience with Production Part Approval Process

Who we are and what we offer

Our comprehensive benefits package includes: medical, dental, vision, 401(k) with match, stock plans, employee discounts, and more.

Since 1883, Leggett & Platt (NYSE:LEG) has been creating a wide varity of innovative products that can be found in most homes, offices, and automobiles. Today our growing company consists of 22,000 employee-partners in 142 manufacturing facilities located in 23 countries, We're not just hiring, we're building a

better company. Learn more about what Leggett life is like here: lifeatleggett.com

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