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Customer Service/Administrative

Date: Jun 9, 2021

Location: Des Plaines, IL, US

Company: Leggett & Platt

Leggett & Platt, Incorporated is seeking a Customer Service/Administrative person for an hourly role at its Vertex Fasteners facility in Des Plaines, Illinois. The goal at Vertex Fasteners is to “provide high quality products, and services, that consistently meet or exceed our customer’s expectations”. Our employee/partners are committed, well trained, and share in our common goals.


What you’ll be doing:

  • Interacting with customers, sales, and staff.
  • Providing and processing information in response to inquiries, concerns, and requests about products and services.
  • Performing receptionist and administrative duties.
  • Ensuring compliance of company policies, procedures, and objectives.


A few things you’ll need:

  • High School diploma or equivalent
  • Knowledge of customer service principles and practices
  • Knowledge of administrative procedures
  • Strong math and computer skills. Ability to learn company software.
  • Proficient in Microsoft Office and Outlook
  • Excellent and professional phone skills
  • Self-starter, quick learner, comprehend data, and confident
  • Excellent communication skills (written and verbal)
  • Attention to detail and accuracy
  • Organizational skills a must
  • Takes initiative
  • Adaptability, quick learner, and dependable
  • Must be punctual and reliable and encompass a sense of urgency
  • Must have a cooperative attitude necessary to work effectively with others
  • Must be able to work overtime as needed


Things we consider a plus:

  • Bilingual
  • Knowledge of international/domestic shipping and documents helpful
  • Minimum 1-2 years’ work experience in office and/or customer service in the manufacturing sector preferred


Who we are and what we offer

Our comprehensive benefits package includes: medical, dental, vision, 401(k) with match, stock plans, employee discounts, and more.


Since 1883, Leggett & Platt (NYSE: LEG) has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today our growing 137-year-old company is comprised of 15 business units and 140 facilities located in 18 countries. We’re not just hiring, we’re building a better company. Learn more about what Leggett life is like here:


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