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Customer Service Associate

Date: Jun 17, 2022

Location: City of Industry, CA, US

Company: Leggett & Platt

Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.




 Leggett & Platt is seeking a Customer Service Associate for our City of Industry, California location.


What you’ll do:

  • Act as primary customer contact providing timely responses and excellent customer service
  • Assist customers with requests to place orders, expedite orders, stock checks/lead times, requests for product information and other general inquiries
  • Work closely with outside sales team and promptly communicate customer issues & opportunities to ensure L&P provides an exceptional customer experience
  • Work closely with Sales, Production, Purchasing and Shipping to ensure orders are filled in an accurate and timely manner, achieving complete customer satisfaction
  • Respond to customer (internal & external) inquiries in a timely manner
  • Accurately process customer orders
  • Other duties as assign by supervisor


What you’ll need:

  • Minimum 3 years customer service and/or sales support experience
  • Minimum 1year order entry experience
  • Experience using Microsoft Office - Word, Excel & Outlook
  • Bilingual- English/Spanish preferred
  • Ability to type 35 WPM minimum



  • Must possess excellent communication skills, both verbal and written
  • Must be well organized and detail oriented
  • Must have good follow-up skills
  • Must be adept at multi-tasking
  • Must have the ability to thrive in a fast pace environment
  • Must be a team player, willing to help others as needed



Who we are and what we offer

Our comprehensive benefits package includes: medical, dental, vision, 401(k) with match, stock plans, employee discounts, and more.


Since 1883, Leggett & Platt (NYSE: LEG) has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today our growing 137-year-old company is comprised of 15 business units and 140 facilities located in 18 countries. We’re not just hiring, we’re building a better company. Learn more about what Leggett life is like here:


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