Customer Service Associate
Date: Jun 9, 2022
Location: City of Industry, CA, US
Company: Leggett & Platt
Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.
Leggett & Platt is seeking a Customer Service Associate for our City of Industry, California location.
What you’ll do:
- Act as primary customer contact providing timely responses and excellent customer service
- Assist customers with requests to place orders, expedite orders, stock checks/lead times, requests for product information and other general inquiries
- Work closely with outside sales team and promptly communicate customer issues & opportunities to ensure L&P provides an exceptional customer experience
- Work closely with Sales, Production, Purchasing and Shipping to ensure orders are filled in an accurate and timely manner, achieving complete customer satisfaction
- Respond to customer (internal & external) inquiries in a timely manner
- Accurately process customer orders
- Other duties as assign by supervisor
What you’ll need:
- Minimum 3 years customer service and/or sales support experience
- Minimum 1year order entry experience
- Experience using Microsoft Office - Word, Excel & Outlook
- Bilingual- English/Spanish preferred
- Ability to type 35 WPM minimum
Skills:
- Must possess excellent communication skills, both verbal and written
- Must be well organized and detail oriented
- Must have good follow-up skills
- Must be adept at multi-tasking
- Must have the ability to thrive in a fast pace environment
- Must be a team player, willing to help others as needed
Who we are and what we offer
Our comprehensive benefits package includes: medical, dental, vision, 401(k) with match, stock plans, employee discounts, and more.
Since 1883, Leggett & Platt (NYSE: LEG) has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today our growing 137-year-old company is comprised of 15 business units and 140 facilities located in 18 countries. We’re not just hiring, we’re building a better company. Learn more about what Leggett life is like here: lifeatleggett.com
You can also create a profile, view, and apply for other open jobs: careers.leggett.com
Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer
For specific regional privacy notices please refer to http://privacy.leggett.com/privacy-notices