Quality Systems Technician

Date: Apr 13, 2024

Location: Carthage, MO, US

Company: Leggett & Platt

We, at Leggett & Platt Inc., are searching for a Quality Systems Technician within our Quality team to help support our bedding  business on our weekend shift.  Did you know we have been revolutionizing the sleep industry since 1883?  That’s right!  In fact, we hold the original patent on a spiral steel coil bed spring, filed way back in 1885.  Since then, we have been an industry leader in guaranteeing you get the best sleep possible.  If you join our team, your work will ensure people across the world have a little more comfort in their lives.


As a Quality Systems Technician you will have the opportunity to identify and stop processing of non-conformances related to products, processes, or quality systems.  Your contributions will have a direct impact on the business by addressing all aspects of quality at the branch while providing support to the branch’s mission and vision.  The team you will be working with is collaborative and innovative, and values challenging work and diversity of thought. 

So, what will you be doing as a Quality Systems Technician?

  • Gather data as needed; oversee process improvements and any other needs associated with continuous improvement.
  • Help ensure the branch meets Corporate Quality Assurance guidelines.
  • Help ensure the branch meets and maintains our ISO 9001:2015 Management System Standards.
  • Verify the calibration of scales and gauges as needed.
  • Analyze and resolve quality issues as they develop including customer complaints and CARS.
  • Inspect different items or loads of merchandise going to customers as needed.
  • Assist with the analysis and document reasons for returns at the branch.
  • Responsible for inspecting/re-opening of crates, and roll openings, which are scheduled and have been crated or rolled.
  • Assist all supervisors to ensure that products are made according to specifications.
  • Assist employees with specifications on quality problems.
  • Use SPC guidelines to gather pertinent information about quality.
  • Ensure all supervisors in all departments are performing quality checks.
  • Evaluate the branch’s inventory as needed.
  • Responsible for performing activities related to special processes and special studies and their effects on products.
  • Responsible for rejecting all improperly packaged product in all departments.
  • Reject and write up wire return documents to Wire Mill (0400).
  • Evaluate Infinity checks and issue preventive actions on quality issues discovered.
  • Perform ISO 9001:2015 audits on a scheduled basis; in addition to the lead auditor duties.
  • Perform 1st piece approvals on product after changeovers.
  • Perform capability studies on all new products and report their capability indexes to the Quality Systems Manager.
  • Reject and write up Clips Returns documents to Vertex.
  • Complete FAA and Beta runs.
  • Requirement to do yearly gage R & R evaluations on calibrated test equipment.

To be successful in this role, you’ll need:

  • Manufacturing experience
  • Quality experience

Things we consider a plus:

  • Knowledge of quality management systems and measuring tools

What to Do Next

Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.


Our Values

Our values speak to our shared beliefs and describe how we approach working together.

  • Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
  • Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
  • Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
  • Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.


Our Commitment to You

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!


We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you.


Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer


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