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Quality Manager

Date: Feb 3, 2023

Location: Carthage, MO, US

Company: Leggett & Platt

We, at Leggett & Platt Inc., are searching for a Quality Manager to support our business located in Carthage, MO.  Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the automotive industry?  That’s right!  In fact, in 2019, we were named as one of GM’s “Supplier of the Year” recipients.  Our automotive products fall into four primary groups:  Seating and Lumbar support, Motors and Actuators, and Mechanical Cables.  If you join our team, your work will ensure people across the world have a little more comfort in their lives.


As a Quality Manager, you will have the opportunity to maintain and improve branch quality management system (QMS) in terms of the processes and procedures used.  Your contributions will directly impact the business by cost, quality, and productivity of the product line. You will lead a team of Quality Engineering and Quality Technicians, reporting directly to the North America Director of Quality.   


So, what will you be doing as a Quality Manager?

  • Implement, improve, and monitor QMS to meet customer, legal, and LPA’s requirements and expectations
  • Lead, develop, and coach branch quality staff to facilitate quality branch activities
  • Champion and lead cross-functional problem solving teams through problem identification, root cause analysis, corrective actions, and preventative measures.  
  • Review and develop action plans to improve branch KPIs
  • Lead problem solving and implement corrective actions while documenting knowledge
  • Manage quality department to provide support to branch operations and service the customer
  • Establish and implement procedures to ensure quality of the incoming and outgoing material
  • Develop methods to check and ensure midstream and upstream quality in new products
  • Ensure compliance of quality, regulatory, and customer requirements, such as IATF 16949, and VDA 6.3
  • Maintain/improve customer and supplier intimacy through customer interactions
  • Lead a safety first approach, maintaining a zero accident culture
  • Willing to travel to customers and suppliers when needed (10% maximum within region)


To be successful in this role, you’ll need:

  • A University degree in Engineering is required
  • Solid people skills aligning with leadership and management
  • 3 to 5 years of quality management experience
  • 5 – 10 years of Automotive Quality experience
  • Knowledge and experience of APQP, PPAP, PFMEA, Control Plan, Capability Indices and Control Charts
  • Good planning and communication skills
  • Strong advanced problem solving skills utilizing different methodologies, such as Kepner-Tregoe, 8D, Shainin, Red-X, etc.
  • Strong statistical technical skills
  • Fluency in English (written and spoken)


Things we consider a plus

  • Strong Mechanical Engineering background
  • Six-sigma training and certificate (Black Belt preferred)
  • Fluency in Spanish (spoken)
  • Experience in injection molding (plastics)
  • Experience in steel wire bending


Reasons You’ll Love It Here

Our benefits may vary slightly from one location to the next, but what you will find, is that we offer: medical, dental, and vision insurance; as well as paid vacation, paid personal time, and various opportunities to give back to your local community.  One convenient fact about our medical plan, is that we offer tele-visits, so you don’t have to leave the comfort of your home when you are feeling under the weather!  We also strongly encourage and provide opportunities for learning and professional development.  Our Learning & Development team has put together in-house training on subjects like front-line supervisor essentials, how to manage conflict in the workplace, and many others.


What to Do Next

Now that you’ve had a chance to learn more about us, what are you waiting for!  Apply today and allow us the opportunity to learn more about you and the value you can bring to our team.  Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.


Our Commitment to You

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups.

Research shows that women and people of color tend not to apply to jobs unless they believe they are 100% qualified and apply to fewer senior-level positions. With that in mind, we encourage you to apply if you meet the minimum qualifications but perhaps not all of the preferred qualifications. We'd love to have the opportunity to consider you! In keeping with our commitment, Leggett & Platt Inc. will take the steps to assure that people with disabilities are provided reasonable accommodations.


Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer


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Job Segment: Mechanical Engineer, Engineer, Quality Engineer, Engineering