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Customer Service Coordinator

Date: May 8, 2021

Location: Carthage, MO, US

Company: Leggett & Platt

Primary Responsibilities

  • Communicate with customers about orders, pricing, delivery information, and quality concerns
  • Input orders, calculate footage, and prepare work orders
  • Arrange transportation
  • Review billing for accuracy
  • Coordinate with other employees, departments, and offices to ensure that orders are filled in a timely and accurate manner


Secondary Responsibilities

  • Monitor inventories, allocation of goods, transportation needs, loading procedures, trailer substitutions, and consolidation of orders
  • Obtain credit approvals and figure COD amounts
  • Follow up with customers about backorders or other problems
  • Ensure customers are aware of branch shipping schedules


In addition, the Customer Service Coordinator performs any other tasks related to the operation of this branch as directed by the Customer Service Manager. This position may require occasional overtime and travel.



  • Excellent verbal and written communication skills
  • Good computer skills and the ability to work with numbers
  • Previous customer service or sales experience
  • Ability to exemplify a cooperative attitude


We offer a comprehensive benefits package. While benefits may vary by location, we typically include: medical, dental, vision, discount stock purchase plan, tuition reimbursement, employee discounts and more.


Since 1883, Leggett & Platt (NYSE: LEG) has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today our growing company consists of more than 20,000 employee-partners in 130 manufacturing facilities throughout 17 countries. For more information, please visit


Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

Nearest Major Market: Joplin